Servasist

The platform that brings technical service companies and factory maintenance teams together in one place.

ApplyFor service companies
Sign up for freeFor factories and customers

Who is it for?

Service companies

Manage your service calls, your technicians' field reports, quotations and approvals, and your product and spare-part sales in one place.

1-month free trial

Factories and customers

Request service, approve quotations, and keep your machines' service history and your shift log in one place.

Free for customers

How does it work?

Service call

The factory reports a breakdown; the service company confirms the appointment and dispatches a technician.

Quotation and approval

The service company prepares a quotation; the factory approves it in the app.

Service report and archive

The technician completes the report on site and the customer signs it; the report and the machine's history stay in the archive.

Features

Service calls and appointments

Breakdown reports, appointment requests and confirmation.

Technician service report

Completed and signed on site, stored as a PDF.

Quotation and approval workflow

Quotation, revision, customer approval and pro forma invoice.

Machine history and breakdown chart

Each machine's service history and monthly breakdown / downtime chart.

Shift log

A record of what happened on each shift; request service with one tap if needed.

Product and spare-part sales

Product list, prices and sales quotations.

Expense tracking

Technician expenses and costs per job.

Invoicing support: currently for companies registered in Türkiye. In other countries, Servasist prepares quotations and pro forma invoices; your company issues the official invoice with the system used in its own country. Support for further countries is added on request – for information, write to satis@servasist.com.

Add-on featuresTry free for 5 days

Warehouse, stock and purchasing

Shipping list, stock tracking and orders to suppliers.

SAP / ERP integration

Breakdown reports opened in your own system go straight into the shift log.

Screens from the app

Shift log: breakdown reports received from SAP
Shift log: breakdown reports received from SAP
Machine card: status and 12-month breakdown chart
Machine card: status and 12-month breakdown chart
Service company: pending jobs and breakdown records
Service company: pending jobs and breakdown records
A job scheduled for a technician
A job scheduled for a technician

Screenshots taken with demo data. The app is currently shown in Turkish.

Trial and pricing

1-month free trial for service companies.

Contact us for pricing. satis@servasist.com